Stuck on the First Platform in the Tutorial: How to Pass

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Quick Answer

Quick answer: most launch issues have a known workaround — follow the steps in order before changing system settings.

Overview

The first platform puzzle in the Soul's Remnant tutorial stops a lot of new players. The game does not spell out the mechanic clearly, and launch-day crowds made the confusion worse. The fix is a single key combination.

How to pass it

  1. Step labelStand on the first platform in the tutorial area.
  2. Step labelPress the down key and jump at the same time.
  3. Step labelYour character drops through the platform below.
  4. Step labelContinue the shepherd's tutorial chain from there.

What to watch out for

This is a movement mechanic, not a bug — many players mistook it for one on launch day. The same down-plus-jump input is used for similar drop-through platforms elsewhere in the game.

Tip: the tutorial chain only takes a few minutes once you are past the first platforms — push through the early steps quickly.

FAQ

How do I get past the first platform?

Press down and jump at the same time — your character drops through the platform below.

Is this a bug?

No — it's an unlabelled movement mechanic. The game does not spell it out clearly, so many players get stuck here on day one.

Sources

Fact-checked: 2026-08-14